Shipping Policy

1. Order Processing Time

All orders require 2–4 business days for processing before production begins. Processing time may vary based on order volume, complexity, and material availability.

2. Additive Manufacturing Timeline

Each product is manufactured on-demand using 3D printing technology. Production typically takes 1–5 additional business days depending on model size, infill density, and finishing requirements.

3. Domestic Shipping

Domestic deliveries typically arrive within 3–7 business days after dispatch. Shipping carriers may vary depending on region and service availability.

4. International Shipping

International orders generally take 7–18 business days depending on destination, customs clearance, and local carrier performance.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

5. Tracking Information

Once your order is shipped, a tracking number will be provided via email. Tracking updates may take 24–48 hours to appear in carrier systems.

6. Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier disruptions, or customs inspections. We are not liable for delays outside our control.

7. Customs & Import Regulations

International shipments may be subject to customs inspection. Any delays caused by customs authorities are beyond our control.

8. Lost or Delayed Packages

If your package is delayed beyond expected timelines, please contact support. Lost shipments will be investigated with the carrier before any resolution is provided.

9. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

10. Contact

For shipping inquiries, contact us at shipping@blix3d.com